Subscription terms.

Plans and prices

Free is $0 a month with 2,500 credits. Developer is $49 a month with 75,000 credits. Scale is $249 a month with 500,000 credits. Enterprise is by contract; a signed Enterprise agreement governs where it differs from these terms.

Prices are in US dollars. Billing is monthly only; there is no annual plan, free trial, promotion code or coupon. The Free plan is the way to evaluate the service.

Renewal and billing period

A paid plan is a monthly subscription, billed in advance through Stripe. It starts on the day you subscribe and renews automatically on the same date each month — your renewal date — until you cancel it. Each renewal charges the plan's monthly price to the payment method on file.

Credits

• Paid allowances reset on each subscription renewal date; Free resets on the first day of each calendar month in UTC. Unused credits do not roll over.
• The known request cost is reserved before work starts. Balances include outstanding holds. Known server failures release their credit holds; an unknown completion may remain held until its outcome is reviewed. Authentication and scope refusals are not charged. Admitted misses and other client-error responses consume the request's reserved credits.
• When the allowance runs out, requests are refused until it resets or you upgrade. Your keys stay valid.

Upgrades and downgrades

An upgrade takes effect immediately. You are charged the prorated difference for the rest of the current period on the day you upgrade, and the new plan's full credit allowance applies at once. Credits already used in the period still count against it.

A downgrade takes effect at the end of the current period. Nothing is charged on the day; you keep the current plan and its allowance until the period ends.

Cancellation

You can cancel at any time from your account, under manage billing, in the Stripe customer portal. Cancellation takes effect at the end of the period you have paid for: you keep your plan until then, and the account then moves to the Free plan. Your keys keep working on Free.

Failed payments

There is no grace period. If a renewal payment fails, the account moves to the Free plan's limits immediately and stays there until the payment succeeds. Your keys keep working within the Free plan's limits. When the payment succeeds, the paid plan and its allowance are restored.

Taxes

Prices exclude applicable taxes. Sales tax is calculated by Stripe from the billing address collected at checkout and shown on each invoice. You may add a business tax ID at checkout.

Refunds and billing problems

There are no self-serve refunds. To ask for one, write to hello@scientiabasis.com with your account ID and the charge; each request is considered case by case. Closing an account does not refund the current period.

If you think a charge is wrong, write to us first, before disputing it with your bank or card issuer. We may manually suspend or downgrade a paid plan while a chargeback is open, and cancel it if the dispute is decided in your favour. This is an operator action, not an automatic response to a dispute event.

Closing your account

You can close your account from account settings. Any subscription is cancelled at the end of the current period without a refund; every API key is revoked immediately; your local session ends and deletion of your sign-in identity is requested. Provider failures are flagged for operator follow-up.

For 30 days, the account can be reopened by writing to hello@scientiabasis.com. Revoked keys stay revoked; a reopened account mints new ones. Signing up again with the same email address opens a new Free account.

Records kept after closure

At closure the account's sign-in link and email-address hash are removed. After the 30-day reopening window, remaining account/key labels are eligible for operator-controlled scrubbing. Usage, billing and agreement records remain personal data and are retained for seven years for accounting, tax, audit and agreement evidence.

Access-restricted operational backups and audit archives may retain copies after live records change. Database backups expire within 30 days; encrypted operational exports expire after 30 days except that the latest export is retained for recovery. WorkOS deletion failures require operator follow-up. Payment details are held by Stripe, not by us.

Seller, changes and governing law

The seller is Scientia Basis LLC, 252 NW 29th St, 9th Floor, Miami, FL 33127. We give 30 days' notice by email before changes to prices or these terms take effect.

Delaware law applies and disputes are heard exclusively in Delaware state and federal courts, subject to non-waivable statutory rights. These subscription terms supplement the Terms of Use; no clause removes rights the law does not allow you to waive.

Contact

Write to hello@scientiabasis.com with your account ID. We never ask for a card number, a password or an API key.